Understanding your coverage and payment options at Royal Hospital
Subject to pre-approval
Royal Hospital works with all major medical aid schemes to ensure you receive the care you need.
Our billing department is here to help you understand your financial options
We work with all major South African medical aid schemes
Royal Hospital is registered with the Council for Medical Schemes and accepts all major medical aids including:
Most medical aids require pre-authorization for rehabilitation services. Here's what you need to know:
Coverage varies by medical aid plan, but typically includes:
Flexible payment solutions for patients without medical aid coverage
For patients who don't have medical aid or whose plans don't cover rehabilitation, we offer transparent pricing and flexible payment arrangements.
We provide a comprehensive cost estimate before admission, so you know exactly what to expect.
Flexible payment arrangements available - discuss options with our billing department.
We accept cash, electronic transfers, debit and credit cards for your convenience.
How billing works during and after your stay
Services are charged daily during your stay, including accommodation, nursing, meals, and therapy.
We provide weekly billing statements so you can track costs throughout your stay.
We bill your medical aid directly, you're responsible for any shortfalls or co-payments.
Upon discharge, you'll receive a final statement showing all charges and payments received.
Understanding your out-of-pocket expenses when using medical aid:
Some medical aid plans require a co-payment (e.g., 20% of the daily rate). We'll inform you of any co-payment requirements before admission.
If our rates exceed your medical aid's reimbursement rates, you may be responsible for the difference. We'll communicate this clearly upfront.
Our billing specialists are here to assist you with insurance and payment questions.