Family & Visitors Information

At Royal Hospital, we believe family members are essential partners in the rehabilitation process. We encourage your involvement and provide resources to support you throughout your loved one's stay.

Visiting Hours

We welcome visitors to support our patients' recovery

Daytime Visiting

15:00 PM - 16:00 PM

Afternoon visiting hours

Evening Visiting

19:00 PM - 20:00 PM

Evening visiting hours

Flexible Arrangements: We understand that rehabilitation is a family journey. These are our standard visiting hours. If you need to visit outside these times due to work or other commitments, please speak with the nursing staff to arrange alternative arrangements.

Visiting Guidelines

Limit 2-3 visitors at a time for patient comfort
Please respect therapy session times
Keep noise levels low for other patients
Children welcome with adult supervision

No visits if you're feeling unwell
Hand sanitizer available at all entrances
Sign in at reception upon arrival
Use family lounge for larger gatherings

Family Involvement in Rehabilitation

Your active participation significantly improves rehabilitation outcomes

Therapy Participation

Attend therapy sessions to learn how to assist at home

Education Sessions

Learn about condition management and care techniques

Care Conferences

Join team meetings to discuss progress and goals

Home Preparation

Work with OT to prepare your home environment

Family Education & Training

We provide comprehensive training for family caregivers

Our team offers education and hands-on training to help you feel confident caring for your loved one after discharge. Topics include:

Physical Care

Safe transfer techniques
Mobility assistance and fall prevention
Wound care and pressure injury prevention
Medication management
Exercise program supervision

Daily Living Support

Assisting with bathing and grooming
Adaptive feeding techniques
Communication strategies
Bowel and bladder management
Managing behavioral challenges

Equipment Use

Wheelchair operation and maintenance
Walker and cane use
Using adaptive equipment correctly
Home modification recommendations
Assistive device problem-solving

Emotional Support

Understanding the recovery process
Managing caregiver stress
Communicating effectively
Setting realistic expectations
Accessing community resources

Individual Training: Your family's training is customized to your loved one's specific needs and your home situation.

Facilities for Visitors

Family Lounge

Comfortable seating area with refreshments, perfect for longer visits or family gatherings

Free Parking

Secure on-site parking available for all visitors at no charge, with additional street parking

WiFi Access

Complimentary WiFi throughout the facility for visitors to stay connected

Garden Areas

Peaceful outdoor spaces where you can spend quality time with your loved one

Nearby Amenities

Restaurants, cafes, and shops within walking distance for meal breaks

Phone Updates

Call nursing staff for updates on your loved one's condition when you can't visit

Accommodation for Out-of-Town Families

For families traveling from out of town, there are several accommodation options near Royal Hospital:

Nearby Hotels

Several hotels within 10 minutes drive:

City Royal Hotel (3 km)
Hilton Hotel (5 km)
Imperial Hotel (4 km)
Various B&Bs in the area

Guest Houses

Affordable options with home comforts:

Walking distance to hospital
Weekly rates available
Kitchen facilities
Contact us for recommendations

Our social worker can provide a list of nearby accommodation options and assist with arrangements if needed.

Tips for Meaningful Visits

How to make the most of your time together

Do's

Encourage participation in therapy Positive reinforcement boosts motivation
Bring meaningful items from home Photos, music, or favorite books
Ask staff about progress Stay informed about the recovery journey
Practice patience Recovery takes time and varies for each person
Take care of yourself Self-care helps you be a better support

Don'ts

Don't interrupt therapy sessions Unless invited to participate
Don't do everything for them Allow independence even if it takes longer
Don't bring outside food without approval Dietary restrictions may be in place
Don't visit if you're unwell Protect patients from infection
Don't overstay when they're tired Rest is crucial for recovery

Support for Caregivers

We recognize that caring for a family member can be challenging. Our social worker can connect you with:

Support Groups

Connect with other caregivers facing similar challenges

Educational Resources

Books, websites, and materials about conditions and caregiving

Counseling Services

Professional support for emotional well-being

Family & Visitors